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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2024

Overview

At thekendev, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We believe that privacy is a fundamental right, and we design our products and services with privacy in mind. This policy applies to all information collected through our website, applications, and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Professional information (company, job title, industry)
  • Account credentials and preferences
  • Communication preferences and marketing consents
  • Payment and billing information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (general geographic location based on IP address)
  • Cookies and similar tracking technologies
How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Providing and maintaining our services
  • Processing transactions and managing accounts
  • Communicating with you about our services
  • Improving our products and user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations
  • Marketing and promotional activities (with your consent)
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes
Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using reasonable measures.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent for processing

To exercise these rights, please contact us at privacy@thekendev.com. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Ensure website security and functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

International Data Transfers

As a UK-based company, we primarily process data within the United Kingdom and European Economic Area. If we transfer your data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK Information Commissioner's Office
  • Standard contractual clauses approved by relevant authorities
  • Binding corporate rules for intra-group transfers
  • Certification schemes and codes of conduct
Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our retention periods are based on:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business and operational needs
  • Your relationship with our company
Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@thekendev.com

Address: thekendev Limited, United Kingdom

Data Protection Officer: dpo@thekendev.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately.